I called to have an 2007 Acura brought in by a dealer for a pre-purchase inspection and I spoke with Benjamin who easily helped me get scheduled. Their inspection is incredibly thorough and the report of their findings, as well as a projected repair estimate, are very detailed. Having that report on hand ended up being super useful at the dealership for negotiation. Throughout my car buying process, there were several key moments when I was in discussion with the dealership around issues present with the car that Placentia Super Service found, and I was able to reach out to Ricky, a service advisor, multiple times for guidance. Each time he was patient and very helpful by promptly responding to guide me in areas where I was lacking expertise. These guys are hard working and care about their customers, thanks again for all your help!
Thank you for your detailed review, Roman! We're glad Benjamin and Ricky could assist you throughout your car buying process. It's wonderful to hear that our thorough inspection report was beneficial for your negotiations. Your appreciation for our team's hard work truly means a lot to us. We look forward to serving you again in the future!
Great service! Prompt and courteous!!!
Thank you, Linda! We appreciate your kind words and are thrilled to hear that you enjoyed our prompt and courteous service. Your support means a lot to us!
The staff is absolutely amazing while I was waiting for my truck to get the oil change. I spoke to other customers that happened to be repeat customers and they said how amazing this place was and they would never go anywhere else. I’m gonna have to say I completely agree with them you won’t be sorry if you choose Placentia super Service!
Thank you for your wonderful review, Gina! We're thrilled to hear that you had a positive experience with our staff. Your support means a lot to us, and we appreciate you recommending us to others. We look forward to serving you again in the future!
They performed fast and excellent work on my car on short notice, right before Christmas. They were responsive and notified me at every step, and they provided a financing option for my repair bill. At every point I felt I was being treated with respect, honesty, and understanding.
Thank you for your wonderful review, Steven! We're thrilled to hear that we could assist you promptly and with quality service. Your satisfaction means a lot to us, and we appreciate your kind words about our team. We look forward to serving you again in the future!
I have nothing but good things to say about this place! I took my car (a 10-yr old, 100k+ mile VW Tiguan that I’m decent at maintaining) to this shop for a check engine light inspection thinking it would be a quick fix… I was definitely wrong. The team gently informed me that my beloved, older car had a few bigger issues that needed to be addressed/fixed. I primarily spoke/worked with Joe & Ricky, and throughout the entire process of getting my car fixed, they were communicative, informative, and kind. They were great at answering any questions I had, they kept me up-to-date on the maintenance process & why they were doing what they were doing, and they also were incredibly helpful in making sure I had what I needed in order to take care of my life while they had my car. My car is now back up & running with lots of needed TLC & care from the team here at Placentia Super Service, and I’m so grateful I was able to entrust my car with reliable, knowledgable folks like them. While I hope I don’t have to go back in for a good long while, I will absolutely be going back here whenever help or service is needed.
Thank you for your wonderful review, Ashley! We're thrilled to hear about your positive experience with Joe, Ricky, and the rest of our team. It’s great to know that we could provide the care and information you needed for your VW Tiguan. Your trust means a lot to us, and we're here whenever you need assistance in the future!
I truly believe that it's important to check your reviews when you are looking for a service for your car. I came across Placentia Super Service the name speaks for itself the gentleman Paul that helped me out was amazing he took care of me like I was family and that I so appreciate it's very important when you put your car in other people's hands and you know the job is going to get done right and I felt so comfortable and so secure so thank you Paul for servicing me today thank you for the gentleman who smog checked my car and I deeply appreciate it and I will definitely let my family and friends know the service I received today you guys get 10 Stars
Thank you so much for your wonderful review, Sophia! We’re thrilled to hear that Paul and our team made you feel like family and provided you with such excellent service. Your appreciation means a lot to us, and we’re grateful for your recommendation to family and friends. We look forward to serving you again in the future!
Joe Aguilar took great care of me and my time crunch... Great service, great communication and fair pricing. Would recommend them...
Thank you for your kind words, Kevin! We're thrilled to hear that Joe provided you with excellent service during your time crunch. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Placentia Super Service has been our go to for auto repair. This latest issue was with our 2008 Ford Expedition. The tire sensor light kept coming on. We replaced 3 or 4 times at a tire center, but it never was resolved until we took it to Placentia Super Service. They were able to find some connection problems. On our latest trip to our vacation home, we didn't get the tire sensor light! So grateful for their professional service. We are customers for life. Pam M
Thank you for your wonderful review, Pam! We're thrilled to hear that we could resolve the tire sensor issue with your Ford Expedition. Your trust and loyalty mean a lot to us. We look forward to serving you in the future!
Thank you for the 5-star rating, Carol! We're thrilled to know you're satisfied with our services. Your support means a lot to us!
Great service at a great price. Very clean location and friendly staff
Thank you for your wonderful review, Xavier! We're glad to hear you enjoyed our service and found our location clean with friendly staff. Your support means a lot to us!