Placentia Auto Repair

They are friendly easy making appointments listen to customers input and go beyond expectations

05/02/2025 I took my car in for a loud noise in the brakes every time I braked. They said it was the bushings and charged me $2,500 and when I picked the car up it still made the same noise. The mechanic never test drove the car when done to confirm if fixed. They kept my car on 4 more separate full days saying the could not figure out what was making the loud noise??? Then on the last day they had my car when I called back 3x and they never returned my call and the service was closed and never informed me to pick it up they just kept it another day which was Saturday when I needed my car!! Now I have to take it to another mechanic and see if the original work was ever done and I will be filing a report with the BBB! I am not a complainer normally. Mechanic work is extremely expensive these days and this is throwing away good money.

I was very please with the service I received. Even found out a couple other things I need done.

Terrible experience from a family member. I would never recommend this place to anyone not even an enemy. These people are crooked. You go in for something small , they’ll keep your car for days then try to add extra fees on top. Extra $$$!

Took 29 days for a door handle! Once they had my car, they tried to run up the bill so they could collect from insurance. They had my car hostage. I was forced to get a loaner vehicle, another charge for insurance. The price jumped from $40 per day to $240. In the end I felt the whole thing was a scam.

Amazing experience from start to finish! I was having battery issues and Paul was able to see us right away. Not only did he evaluate and provide all services necessary on my vehicle, he did so with excellent customer service and very quick turnaround. Thank you!

It's hard to find a trustworthy and honest car mechanic who both does great work and provides fair pricing. Look no further than Placentia Super Service. I had my F150 serviced here and they far exceeded my expectations. My truck drives like it's brand new and they caught issues the Ford dealer missed the week before. I'll be back for all of my mechanic needs. Their quotes and real time car inspection feedback via text is incredible. The quotes are fast and transparent, and the inspection feedback comes with pictures of any issues. In the world we live in today, these pictures allow you to trust but verify which is extremely valuable to me.

Paul was one of the most helpful mechanics I’ve ever had the pleasure of working with. Super kind, great vibes, really good at communicating the problems with my car. I took in my hybrid Ford Fusion because the rain had been giving me some issues. My roommate had done a diagnostic test with a portable code reader prior to me bringing it in, so I knew substantial work needed to be done. When their inspection was complete, I got texted a link to the full report, including pictures of the water in my trunk and other water damage, and it corroborated my roommate’s findings or I’m not sure I would have trusted it being the first time going to this mechanic. Paul and his team proved their trustworthiness from the get-go though, and from the first interaction I knew I was in good hands. The complimentary shuttle home was an amazing amenity I’ve not experienced at any other mechanic, and it takes off some of the monetary burden of getting your car repaired. As I was leaving, Paul said, “Wait! I’ve got goodies for you!” and proceeded to give me paperwork answering any questions I might have and two T-shirts (he offered more than two but I had no need), one for me and one for my mom who helped out. Rarely do I ever actively write reviews, but his shop has earned another customer for life, and I feel like everyone should know how awesome they are :) Thanks for being so cool!!!