Placentia Super Service had incredibly kind and honest workers, especially Joe. It's really difficult to find genuine and honest service these days without being overcharged or taken advantage of, especially as a younger girl. I had multiple dealerships try to take advantage of me over an issue with my AC, and Joe was completely upfront and honest about what actually needed to be fixed instead of trying to overcharge me. They repaired everything at an honest and reasonable price and were worth every penny. I'll be trusting them with any issue I have with my car in the future and will 100% be returning for future repairs. Great team of employees!
Thank you so much for your kind words and for taking the time to share your experience with us, Aryan! We truly appreciate your trust, especially after the frustrating experiences you had elsewhere. Joe and the entire Super Service Team work hard to provide honest, transparent service and make sure every customer feels comfortable and informed throughout the repair process. If you need anything else for your Toyota Highlander, don't hesitate to give us a call :)
Thank you for the review!
Great place great service always very helpful. Gilbert has always been helpful and informative and professional.
Pat, thank you for the 5-star review! We’re happy to hear Gilbert has continued to provide helpful and professional service. We truly appreciate your support and kind words about our team!
Fast, friendly, honest service. Joseph was very kind and helpful.
Thank you for the review, Jennifer! We look forward to seeing you when your next service is due :)
Service Advisor Joseph M. did an amazing job. Great communication to keep me informed throughout the process. He was very helpful to handle my transportation needs. Will definitely return for any future car service needs.
We look forward to being of service to you again, Lori! Thank you for the great review! If you need anything else for your Hyundai Elantra, don't hesitate to give us a call :)
Staff was so nice. I waited for my smog check and was told the wait was 1.5 hours but he'd ask the guy if he can do it sooner after finishing up with another car. The technician was able to get me in and I didn't have to wait long at all. I appreciate the team at Placentia Super Service for their friendly and efficient service. I'd come back here again.
Thank you for the amazing words, Jennifer! We're really glad to hear you had a great experience with us! Providing excellent and timely service is what we always aim for. If you need anything else for your Hyundai Kona, don’t hesitate to give us a call:)
BEWARE!!! Listening to them would have costed me $3000 for a $300 dollar fix. My AC was blowing hot, so I went in toward the end of the day to get it checked out. They drained my coolant, said my freon levels were healthy, and told me my compressor was broken. Replacing it costs around $2600 for the parts alone. I even called later and asked them if they 100% confirmed the compressor was broken. They insisted it was, which again, was completely false. To top it off, they charge $200 for diagnostics. I really paid $200 to almost get got. I brought the car to Tustin Toyota today, and the mechanic easily confirmed the compressor was working by driving power into it. They notified me that my freon was low, refilled it, and added dye to detect the leak. On top of that, they’re giving me a courtesy check in two weeks to help identify the leak. If you look past the five star reviews and look at several of the other low 1-2 star reviews, you’ll see others having a similar experience. This place is clearly not trustworthy, and you should bring your business elsewhere.
Came in with a failed smog test, no secondary air and an engine light for catalytic converter. There estimate was$11,340 for (2) catalytic converters, spark plugs & coils. THEY NEVER ADDRESSED THE SECONDARY AIR issue! After several text, including with the General Manager, they sent me a false “AI” generated message that said there parts would fix the issue, WRONG! I also did an AI search and came up with a common problem, the Secondary Air “Valve”. That and a set of spark plugs ($173) took care of it. JUST A LITTLE OVER PRICED and won’t have fixed it. Obviously one STAR ⭐️ is “way over rated”.