Placentia Auto Repair

The people at the location are nice and friendly. The operation seems efficient. They were able to get my truck in quickly. The problem came from the diagnoses. They said I needed cam chain tensioners; that was a 4k job and is a known issue on my truck, but the sound I was hearing didn't match what other people experience with this issue. I didn't get the work done. The problem was the starter. I figured it out on my own and replaced it at home. I have taken 3 different vehicles there, and they have recommended very extensive and sometimes incorrect repairs. I am afraid this visit will be my last to their shop.

Brought my car here last year for wheel alignment, never had any problem since my car has front lip which wouldn't be a problem to their rack, paid almost $200 for it. Now that they have a coupon on their website for Wheel alignment, they told me they can't bring it to the rack.

Always a great experience with Placentia Super Service, and Joe is so nice!!!

Warning!. Overcharges Questionable service. Poor follow-up. Expensive. Mechanical problems paid for, not solved. Experiencing new vehicle problems after visit. Never added the coupon discounts. Indicators that some work was never performed, per dealership.

I thought I give them another chance after having previous issues. After paying much $$$, I picked up my vehicle from Placentia Super Service. I had brought my vehicle in before a long trip for some safety concerns and issues I was having with my vehicle running rough and stalling in traffic. I also requested the brake pads be replaced as required. They did not service my brakes as requested, stating “Your brakes are fine”. I noticed they also did not rotate the tires. Shortly after receiving my vehicle back and a 300 miles away and in the rain, my vehicle failed in traffic. This is the second time this type of problem has happened where the customers vehicle are operating worst than it did before they touched it!! I ended up having my vehicle towed to another shop, a dealership. All the work took a few weeks to diagnose, repair, replace, correct and pay for the work preformed. The dealership also pointed out that the brake pads should have been replaced at Placentia Super Service, since one was at 2mm! Like a previous visits to Placentia Super Service, they have not been accountable when I reached out to them. I have not heard back from P.S.S. since my last communication over a week ago. *I recommend others read their 1 and 2 star reviews on Yelp and google. Interestingly, many of their 5 star ratings and reviews are by people that only have a couple of check in or reviews or less. I suppose if you are only seeking smiling and persuasive staff this could be a place for you.

Excellent service from day 1, responsive and reliable. Kept me in the loop and very informed.

I would come back & refer my friends. Great reliable service. I was greeted by several people asking if i was being helped while my service advisor was checking with mechanic. Ricky was nice to work with. He kept in contact with my Jeeps issue. When I picked it up the mechanic came out to ask if i had any questions. My jeep’s electrical system went haywire! They took me in & thoroughly fixed it within 24hrs. I’ve never dealt with a system like there’s before not even at the dealership. They will create an account for you in their system. They take photos of the damage. And then they take photos of how they fixed it. You can access your account and look at the progress. They also checked everything else as a courtesy. They found the corroded wires, Strip them, replace them rewire them. Then they seal them up so they’re waterproof. They actually ran it through a car wash to make sure their work was solid not only did they fix it but they tested it to make sure the job was done right!! I had the same problem a year ago and took my jeep back to J Star where we bought it. They never fully fixed the problem but Placentia Super Service did!!

Hello. My car is a Hyundai Accent 1.6 sedan (13MY). Every time I start the car, the door makes a squeaking noise four times. I replaced the door actuator myself, but that didn't help. I went to Anaheim Hyundai for an inspection, and they diagnosed the junction box (fuse box) as faulty. I later bought a used junction box from eBay and replaced it myself, but the noise persists. If I bring the car in, can you fix it?

Great service. I've been here several times, and it's always gone smoothly.

Cleanliness kinda pricey, they have the technology to know all about your car and its history.