I had been calling around from shop to shop getting quotes ranging from $150-280 to install one of my passenger side HID headlights. I called here around 11am on a Saturday and Joe told me to bring the car over and they'd take care of me. We talked prices and it was 3x less than what these other shops were charging me and the work was done within 15 minutes. Not only was the work done quickly, I did not have to compromise quality work for a cheaper price. The install was done flawlessly. I finally found a shop I can trust and I will be back for more work whenever my vehicle needs it and I will tell all my family and friends about this shop!
Great service
I brought my CRV in for an oil change only to find several major maintenance issues that needed attending. They were extremely kind, accommodating, and professional. Benjamin was very informative and communicated with me about every step. I definitely felt like I was being provided high quality service and will be coming here in the future. I didn't use the waiting area but it was clean and well-stocked. Overall excellent service, fantastic people, 10/10 would recommend.
Hello Columba! Thank you for sharing your experience with us! We're so glad to hear that you found our team to be extremely kind, accommodating, and professional during your visit. Benjamin's informative communication and attention to detail are aspects we strive for with every customer. We're pleased that you felt like you were provided with high-quality service and that you'll be returning in the future. Your recommendation means a lot to us, and we look forward to serving you again. If you ever need anything further, please don't hesitate to reach out!
Visiting family from out-of-state, and my brakes blew out on our last day of the visit. I called Placentia Super Service first thing in the morning and they were able to get me in same day and replace front and back brake pads and rotors. Paul upfront was very professional, considerate, and understanding to our situation, ensuring fast and quality service for us before the long drive ahead! Fantastic service made the day better despite the unfortunate reason we were there, 10/10 I would recommend Placentia Super Service to anyone local or passing through!
Hey Julian! Thank you for taking the time to share your experience with us! We're sorry to hear that your visit was interrupted by a brake issue, but we're thrilled that you chose Placentia Super Service to address it. Ensuring your safety and satisfaction is our top priority, especially during unexpected situations like yours. We're delighted to hear that Paul provided you with professional, considerate, and understanding service, and that we were able to get you back on the road quickly. Your recommendation means the world to us, and we're grateful for the opportunity to serve both local and visiting customers alike. If you ever find yourself in need of automotive assistance again, please don't hesitate to reach out. Safe travels, and thank you for choosing Placentia Super Service!
Everyone who works there is polite and professional right down to the mechanic that worked on my cars. I feel more comfortable at this auto repair facility than I have anywhere else in Orange County. Great people and outstanding service.
Hey Sean, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us at Placentia Super Service! Providing a comfortable and welcoming environment for our customers is incredibly important to us, and we're delighted to hear that you felt at ease with our team. From our front desk staff to our skilled mechanics, professionalism and courtesy are at the forefront of everything we do. Thank you for choosing us for your automotive needs, and please don't hesitate to reach out if there's anything else we can assist you with in the future.
Best Pre-Purchase Auto Inspection! Explained everything and gave me tons of information to use when deciding on my car purchase. Paul at Placentia Super Service was Great! Will definitely use again if in the area!
Hey Christine! Thank you so much for your review! We're thrilled to hear that Paul provided you with an exceptional pre-purchase auto inspection experience. We're delighted that you found our service valuable and that you would consider using us again in the future. If you have any further needs, don't hesitate to reach out. We appreciate your business and look forward to assisting you again!
Thanks for this five-star review, Martin!
Had my F-150 serviced. Needed trans flush and coolant flush. They did a complete 60pt inspection. I new more service was needed and they sent me a complete breakdown of other items that were a concern. Detailed with pictures like my coffee colored brake fluid! Cost effective and awesome service! With a ride home after I dropped off truck. Then they picked me up the next day when truck was finished. No complaints and very reliable. Highly recommended! Thx PSS!!
Thank you for choosing us, Gary! We're thrilled to hear about your positive experience with our thorough and cost-effective service. From the inspection to the pickup, we aim to make the process convenient for our customers. Your recommendation means a lot to us!
Brought my vehicle in for transmission and water pump service. Had some disagreements on the service and parts needed, but want to highlight the follow up and customer service that the owner displayed, after the fact. Don is a great owner and Paul is a great service writer. I will be back for future service.
Mike, thank you for taking the time to leave a review of your recent experience at Placentia Super Service. We appreciate your feedback and are glad to hear that you were satisfied with the follow-up and customer service provided by our owner, Don, and service writer, Paul. We value your business and look forward to serving you again in the future. If you have any further feedback or suggestions for improvement, please do not hesitate to reach out to us. We are always striving to provide the best service possible for our customers.
Great experience from start to finish. The entire staff was so professional and my car was fixed to perfection! Thank you everyone!
Thanks so much for this review, Marcelle!! Have a great week and give us a call if there’s anything we can do to help you out :-)